Privacy Policy

Privacy Policy

At The Supply Plug, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, placing an order, or interacting with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

When you visit our website or make a purchase, we may collect certain personal information, including your name, email address, phone number, billing address, shipping address, payment details, and order history. We may also automatically collect information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies. This information helps us provide a better shopping experience and improve our services.

The information we collect is used to process and fulfill orders, communicate with customers, provide customer support, improve our website functionality, prevent fraudulent transactions, and comply with legal obligations. We may also use your information to send updates regarding your orders, promotional offers, newsletters, and other marketing communications. You may opt out of receiving marketing emails at any time by using the unsubscribe link included in our communications.

The Supply Plug does not sell, rent, or trade your personal information to third parties. However, we may share necessary information with trusted service providers who assist us in operating our business, including payment processors, shipping companies, website hosting providers, analytics services, and marketing platforms. These third parties are authorized to use your information only as necessary to perform services on our behalf and are required to maintain the confidentiality of your information.

To provide a secure shopping experience, we utilize industry-standard security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect your information, no method of electronic transmission or online storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. Cookies help us understand how visitors use our website and enable us to provide a more personalized shopping experience. You may choose to disable cookies through your browser settings, although doing so may affect certain website functionalities.

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal requirements, resolve disputes, and enforce our policies. Once information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to access, update, correct, or request deletion of your personal data. If you would like to exercise any of these rights, please contact us using the information provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

The Supply Plug does not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child without appropriate parental consent, we will take steps to remove such information from our records.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and continued use of our website following such changes constitutes acceptance of the revised policy.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at Info@thesupplyplugllc.com. The Supply Plug is located in Upper Marlboro, Maryland, United States, and we are committed to maintaining the privacy, security, and trust of every customer who shops with us.